No products added!
Privacy Policy
Introduction & Policy Updates
At Agri Gear USA and its subsidiaries (collectively, “Agri Gear USA,” “we,” “us,” or “our”), safeguarding your privacy and personal data is a foundational priority. This Privacy Policy outlines how we collect, use, and protect your information across our website, mail order systems, and retail locations.
We may update this policy periodically to reflect operational, legal, or regulatory changes. All revisions will be posted directly to this page, and the current policy is effective as of February 23, 2018. Customers are encouraged to review this page regularly to stay informed of our data practices.
Information We Collect
We collect personal information only when directly provided by you through voluntary interactions. This includes placing an order (online, by phone, mail, or fax), visiting our retail locations, requesting a physical catalog, subscribing to our newsletter, or contacting our support team.
When you browse our website, our systems automatically log certain technical and usage metadata—such as your domain name, hit counts per page, general geographic location, and browser type. We do not automatically collect email addresses unless explicitly provided. Encrypted shopping cart activity, order history, and visitor domain information are retained on our servers for variable periods to support site functionality and administrative needs.
How We Use Your Information
The information we collect is utilized strictly to provide, optimize, and secure our services:
Order Fulfillment: Personal and transaction data is used to process purchases, deliver products, and maintain an accessible online order history for your account.
Customer Support: Contact details enable our team to communicate effectively regarding inquiries, service updates, or transaction statuses.
Analytics & Optimization: Technical and demographic data is analyzed strictly in aggregate to enhance website performance, improve site navigation, and tailor your user experience.
Marketing & Communications: With your consent, we use your contact details to send physical catalogs, promotional offers, and digital newsletters.
Cookies & Tracking Technologies
Our website utilizes cookies to optimize your browsing experience and streamline site navigation. Specifically, cookies are used to:
Preserve your custom preferences across visits.
Maintain active shopping cart sessions so items remain saved if you leave and return later.
Track page usage and user preferences to display relevant products and offers.
Manage promotional delivery to prevent redundant ad displays.
You may adjust your browser settings to decline cookies; however, doing so may impact core website functionality, such as shopping cart persistence.
Data Security & Payment Protection
We maintain comprehensive technical and administrative security measures designed to protect against the loss, unauthorized access, misuse, or alteration of your personal data. Our website and backend processing environments comply fully with Customer Information Service Provider (CISP) standards.
Credit card security is managed through advanced encryption protocols enforced by our eCommerce provider:
Encryption Standards: Credit card numbers and expiration dates are protected using 3DES encryption alongside Secure Sockets Layer (SSL) technology during transmission.
Data Handling: Financial data is decrypted solely during secure order extraction by authorized fulfillment personnel. Decrypted payment details are never saved directly to standard database fields.
Retention Policy: Encrypted credit card details are permanently purged from our databases after five (5) days, after which only the first digit and final four digits are retained for verification purposes. Transfers to fulfillment systems occur exclusively via SSL, SFTP, or encrypted file protocols.
Information Sharing & Legal Disclosures
We do not sell, rent, or trade customer email addresses to third parties under any circumstances.
To deliver relevant promotions, we may occasionally share non-email customer data with trusted third-party partners in exchange for prospective customer insights. This practice allows us to refine our direct marketing efforts and reach audiences interested in our agricultural equipment.
Additionally, Agri Gear USA reserves the right to disclose personal information when required by law—such as to comply with court orders, subpoenas, or official law enforcement investigations—or to defend our legal rights.
Managing Your Preferences & Opting Out
You maintain full control over how we communicate with you:
Direct Marketing & Catalogues: To stop receiving physical catalogs or promotional emails, contact us directly through our Contact Page or by phone. Every promotional email also includes an explicit “Unsubscribe” link at the bottom.
Do Not Share Requests: If you wish to continue receiving our catalogs but prefer that your address information not be shared with third-party marketing partners, contact us to be added to our Do Not Share List.
Industry Marketing Registries
If you wish to reduce unsolicited national commercial mailings overall, you may register with national consumer preference services:
United States Residents: Register with the Direct Marketing Association (DMA) Mail Preference Service at www.dmachoice.org. (Note: This service applies to residential addresses only and will not stop communications from organizations with which you have an existing business relationship).
Canadian Residents: Register with the Canadian Marketing Association (CMA) Do Not Contact Service at www.the-cma.org.
